Press
Retail strategy, AI commerce, consumer behavior, and the signals shaping what comes next.
Shelf Life is written by Jackie Swanson, Managing Partner at Gartner Consulting, where she advises retail, consumer-products, and luxury leaders on AI readiness, agentic commerce, and retail transformation. Here is where that work shows up beyond the page — in the press, on podcasts, and on stage.
Most recent coverage
The latest articles, conversations, and appearances — newest first. Every link goes to the original at the publication.
Every placement, searchable
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Need a retail or AI expert for your story?
Jackie reviews every request personally and responds when there is a fit — quotes, interviews, podcasts, and panels on retail, consumer products, AI, and commerce.
The themes Jackie is quoted on
The recurring questions behind the coverage. No canned quotes — just the areas where Jackie is a regular source, and the counts pull live from the archive below.
For producers and event teams
Short and long versions, ready to copy. Use whichever fits your run-of-show or chyron.
Jackie Swanson is a Managing Partner at Gartner Consulting and the writer of Shelf Life, a weekly executive column on retail, consumer products, manufacturing, utilities, AI, and the future of commerce.
Jackie Swanson is a Managing Partner at Gartner Consulting. She partners with executive teams to define strategy, redesign how organizations operate, and lead complex transformations from early ambition through implementation. Her work spans enterprise strategy, AI readiness and adoption, agentic commerce, operating model and organization design, customer experience, pricing and merchandising, supply chain resilience, technology modernization, and change management.
She helps leadership teams translate emerging technology, changing consumer behavior, and market disruption into clear strategic priorities, executable transformation plans, and measurable business outcomes.
Jackie writes Shelf Life, a weekly executive column that turns the week’s retail, consumer, and AI signals into practical decisions leaders can act on.
She is a regular source for trade and business press on AI strategy, agentic commerce, consumer behavior, retail transformation, fashion and luxury economics, pricing, supply chain, and brand strategy. She also speaks at conferences, executive offsites, and on podcasts.
Working on a retail or AI story?
Shelf Life turns the week's noise into a strategic read for retail, fashion, beauty, CPG, and commerce leaders. Bring Jackie into the conversation, or book time directly.
Where Shelf Life shows up.
Quotes, articles, podcasts, panels, and the occasional keynote.
For press requests, open a press inquiry — Jackie or her team will respond if there's a fit. For deadlines under 24 hours, email shelflifebyjks@gmail.com with "URGENT MEDIA" in the subject.
Recent press
Articles
How to migrate to a new ERP system — TechTarget ERP projects require CIOs to actively avoid scope creep. Co-bylined with Andrew Hess.
Mamdani targets delivery apps as federal regulators widen the national crackdown on hidden fees — Business Insider Local and federal regulators — from New York to the FTC — are cracking down on "junk fees" on food delivery platforms.
Fashion Briefing: Gold prices are skyrocketing, squeezing the jewelry industry's margins in uncomfortable ways — Glossy The last year has seen the price of gold skyrocket, thanks to steady inflation and tensions in the Middle East.
Can AI buy and sell stuff on Vinted and Depop better than you? — Cybernews
Podcasts & Webinars
Securing the AI Agents that Power the Future of Retail — Gartner Webinar April 1, 2026 at 2:00 PM ET.
How to Master Agentic AI, Not Fear It — The Robin Report With Shelley Kohan and Jackie Swanson. Decodes why keywords and SEO are relics and how Agentic AI is transforming complex, contextual search into meaningful discovery.